Privacy Policy

1. Introduction

Vorion LLC ("Vorion," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our websites, platform, APIs, and related services (collectively, the "Services"). By using our Services, you agree to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide

• Account registration details (name, email address, organization)
• Agent registration and configuration data submitted to the platform
• Communication content when you contact our support team
• Payment information (processed by our third-party payment processor)

2.2 Information Collected Automatically

• Usage data (pages visited, features used, API calls made)
• Device and browser information (type, version, operating system)
• IP address and approximate geographic location
• Cookies and similar tracking technologies

2.3 Agent Governance Data

When you use our platform to govern AI agents, we process agent metadata, trust scores, behavioral logs, certification records, and compliance assessments. This data is processed solely to provide governance services and is treated as confidential.

3. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve the Services
• Process agent certifications, trust scoring, and governance assessments
• Authenticate users and secure accounts
• Respond to support requests and communications
• Send service-related notices and updates
• Analyze usage patterns to improve the platform
• Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service providers: Third parties that help us operate the Services (hosting, analytics, payment processing)
• Legal compliance: When required by law, subpoena, or legal process
• Business transfers: In connection with a merger, acquisition, or sale of assets
• With your consent: When you explicitly authorize sharing

5. Data Security

We implement industry-standard technical and organizational measures to protect your data, including encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Services. We may retain certain data after account deletion as required by law or for legitimate business purposes such as resolving disputes, enforcing agreements, and maintaining audit trails for governance compliance.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain processing activities
• Request portability of your data
• Withdraw consent where processing is based on consent
• Lodge a complaint with a data protection authority

To exercise these rights, contact us atsupport@vorion.org.

8. Cookies and Tracking

We use cookies and similar technologies for authentication, preferences, and analytics. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Services.

9. Third-Party Links

The Services may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

10. Children's Privacy

The Services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected data from a child under 16, we will delete it promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place when transferring data across borders, in compliance with applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Services after changes are posted constitutes acceptance of the revised policy.

13. Contact Us

For questions or concerns about this Privacy Policy or our data practices, contact us atsupport@vorion.org.